On September 16, 2015, Apple released the newest version of it’s operating system for iPhones/iPads, iOS 9. There is a known issue for Yapp when using iOS 9.
I have upgraded my device to iOS 9. What does this mean for me?
If your device has been upgraded to iOS 9 and the Yapp app has a News Feed, Crowd Pics or Twitter page template, those pages will appear blank for the time being.
For Newsfeed and Crowd Pics pages, you can still add new content. You will receive a message that the upload failed. However, this content will be added to the feed. You can view this via the unique my.yapp.us URL preview on desktop, an iPhone running iOS 7 or iOS 8, or an Android device. This content will be available on your device when the iOS 9 compliant Yapp version is available on the iOS App Store.
You will continue to receive push notifications if you have them turned on. However, when you click through you will be taken to an empty page.
What is Yapp doing about it?
We have submitted the updated version that fixes the above issues to Apple and are currently awaiting approval. The Apple app approval process is typically 7 to 10 business days but could be delayed due to the rush of apps trying to get their iOS 9 updates through. We will post updates about this to this blog.
I created an app with these features that has to be used in the next two weeks. What should I do?
- If you have an iPhone, we recommend that you hold off on upgrading to iOS 9 for now. We will alert you again when the updated Yapp version has been approved by Apple.
- Remove these pages from your app for the time being or don’t add them for now. Note that your data will be lost if you delete these page types so be sure to export your data.
- If the pages are important to your app experience, alert your users right away about this known issue. They can choose to hold off upgrading as well.
We sincerely apologize in advance for any inconvenience or confusion this may cause. Please know we are doing what we can to expedite the fix. While we strive to provide the best experience for our app creators and your users, including one that is bug free, we are only human and sometimes issues like this do arise.
It’s due to this kind of complexity that we decided to start Yapp – so we can carry the burden of bug fixes, 4 AM work nights and approvals from Apple while you can focus on creating beautiful apps that are published instantly!
If you have any questions, concerns or feedback, please send us an email.